Shipping

SHIPPING

Paragon Surfboards offers FREE shipping within the continental US.  We also offer a pick-up option (see below) for customers that are willing to drive to their local dealer's location.  You can contact your local dealer here.  For international shipping, please see additional details below.

 

Domestic Shipping

We process and ship orders Monday – Friday.  Domestic orders arrive within 5-10 days.  Orders to Hawaii arrive within 10-14 days.  

  • Continental US: FREE!!
  • Hawaii: $299/board*
  • Cost varies for multiple board orders to Hawaii

 

Dealer Pick-Up

You can contact your local dealer here.  



International Shipping

We process and ship orders Monday – Friday. International shipping rates vary and are calculated at checkout.  Customers are responsible for any additional taxes, duties, and/or custom fees imposed by their local government.  Due to customs, packages may be delayed and Paragon Surfboards is not responsible for delayed delivery.

 

Process

Once your order has been received and processed, we will email you an invoice along with a tracking number for your package. Our freight company will then contact you and set up a delivery appointment.  You can check the shipment status of your order at any time by simply clicking on the tracking link in your email.

 

Claims

In the rare event that you discover concealed damage to your surfboard after opening your shipment box, please email the details along with pictures of the visible damage to info@paragonsurfboards.com within 2 days of receiving your surfboard.  We will respond within 7 days advising you with the appropriate action to take.  Please do not return items without receiving instructions. Paragon Surfboards must approve the return of the item if any claim of shipping damage is made.